You have just received your assignment in the Toulouse academy and a colleague mentions “Convergence” for checking your professional emails. The term doesn’t ring a bell, nor does the website address. However, it is the messaging tool you will use daily to communicate with your administration, peers, and institutions.
Academic Digital Identity: What Lies Behind Your Identifier
Before discussing messaging, it’s important to understand a point that is often misunderstood. The Toulouse academy assigns each agent a unique professional digital identity. This identity is not only for webmail: it also provides access to the Arena portal, business applications (iProf, Colibris, ENSAP), and the workstation in the institution.
Your identifier generally consists of the first letter of your first name followed by your last name, all without spaces. In case of duplicates, a number (1 or 2) is added at the end. For example, for Marie Dupont, the identifier will be mdupont, or mdupont1 if another Marie Dupont already exists in the academic directory.
The initial password is provided by the administration when you start your position. It must not remain unchanged under any circumstances. The academy’s secure procedure involves the MaMamia portal to modify it, and this step is mandatory from the first login.
A detailed guide on Convergence AC Toulouse login summarizes the specific cases related to identifiers, particularly for agents with hyphenated names or accents.
Accessing the Convergence Webmail in Steps
The address to remember is messagerie.ac-toulouse.fr. This is the only official entry point to your academic mailbox. Typing “convergence Toulouse” or “webmail Toulouse” in a search engine will also lead you there, but the direct link remains the most reliable.
Once on the login page, two fields appear. Enter your identifier (the format described above) and your password. If this is your very first login, the system may block you until you have changed the temporary password. This is normal.
Have you encountered a blocking screen at this stage? The reflex is to go to MaMamia (mamamia.ac-toulouse.fr/modification) to set a new password that meets the academy’s security requirements. Then return to the Convergence page and try logging in again.
- Open your browser and enter messagerie.ac-toulouse.fr in the address bar.
- Enter your academic identifier and your password (modified beforehand via MaMamia if it’s your first time).
- If an error message appears, check for any uppercase letters or unintended spaces in the identifier.
- Once logged in, access your messages, contacts, and options from the sidebar menu.
MaMamia and Password: The Source of Most Blockages
Most connection difficulties with Convergence do not stem from a technical bug. They arise from the password. The academy requires a password change on first login, whether it’s for webmail or the Arena portal. Until this step is completed, access remains locked.
The MaMamia portal is the dedicated tool for this operation. Go to mamamia.ac-toulouse.fr, log in, and then follow the instructions to set a personal password. Choose a sufficiently long combination of letters, numbers, and special characters.
One detail to know: the MaMamia password is common to all academic services. Changing it here also changes it for Arena, iProf, and any application linked to your digital identity. Remember to update any records in a password manager or on your phone.
Convergence, Arena, Colibris: Which Portal for Which Use
The National Education offers several platforms to agents, and confusion between them is common. Here’s the distinction to remember.
- Convergence (messagerie.ac-toulouse.fr): this is your professional email. All administrative exchanges, convocations, and information from your hierarchy transit here.
- Arena: this is the access portal for management applications (iProf for career files, absence management, transfer requests). Arena underwent an update in 2025, with a revamped interface.
- Colibris: HR management platform used for certain administrative procedures (leave, part-time). Access also goes through the academic digital identity.
- ENSAP: space dedicated to pay slips and tax certificates. It is managed by the ministry, not the academy, and requires separate registration.
Convergence and Arena share the same identifier and password. ENSAP, on the other hand, operates with its own account linked to your social security number.
Checking Your Academic Emails on Your Phone
Convergence is accessible from a mobile browser, but configuring an email client (Mail on iOS, Gmail or Outlook on Android) offers superior comfort. You receive your messages in real time, without having to open the browser each time.
To do this, you need to use the IMAP protocol. The incoming server is that of the Toulouse academy, and the port to enter depends on the client used. The SMTP server is used for sending messages, with authentication via the same academic identifiers.
If you cannot find the exact settings, search for “configure academic email IMAP Toulouse”: several detailed tutorials, including one from Julien Delmas’s blog, describe the process screen by screen for iOS and Android.
One last point to keep in mind: your academic email is a professional tool. Exchanges with the administration, notifications of transfers, or convocations for training arrive there. Checking Convergence regularly, even during vacation periods, prevents you from missing time-sensitive information. Setting up reception on your phone remains the simplest way to not miss anything.
